Our Promise
AT Moonrivers, WE SOLEMNLY SWEAR
To sweat the small stuff, so you sweat a little less. To put a big weight on our shoulders, so your load is a little easier. We swear to always be unconditional. Unmistakable. And a little bit crazy about everything you're crazy about. So what's that mean? It means our gear is so well-built, we can cover it by our legendary Unconditional Lifetime Warranty.
Seriously. Anything with the Moonrivers name or our famous red skull on it will be the absolute finest garment or piece of gear you have ever owned, period. If, at the time you purchase one of our products, it does not exceed your expectations, return it. We'll exchange or refund your purchase. But better yet...
GO AHEAD AND GO CRAZY WITH IT
The legal department wants to bog us down with “rules” in this section, but we’ve never been very good at following those. So to our Moonrivers customers, here’s the deal: if you have an issue, we want to make things right.
Saw a pack in half to get a new one? We’d draw the line there. But if life hands you a particularly bad day of hunting (sounds impossible, right?) and you rip, tear, or otherwise shred your Moonrivers gear, we will do our absolute best to repair it if we can.
We don't care what happened, or whose fault it was (we're looking at you, Steve), we will fix it for free, forever. We couldn't care less if you bought it at a garage sale or a gear swap. If it says Moonrivers, it's covered. Besides, we love it when our customers use and abuse our gear. That's how we learn to make our products even better.
